Frequently asked questions

Yes! We offer a 7-day unconditional refund guarantee on one-time purchases. If you're not satisfied, request a refund within 7 days through your Dashboard. Subscriptions include a 7-day free trial — cancel anytime during the trial at no cost.

Membership: Subscribe monthly or yearly to use products at your tier level for free during the active period, plus a permanent-license discount. Access ends when membership expires. One-time purchase: Pay once for a specific product and own it permanently, unaffected by membership status. Both options can be used together to suit different needs.

Extract the downloaded file. For MT4, place EA files in MQL4/Experts and indicators in MQL4/Indicators. For MT5, use the corresponding MQL5 directories. Restart the terminal after placing files.

EA technology itself is safe — it's just a program running on your own MT4/MT5 terminal with no access to your account password. However, there are many EA scams out there, including fake backtest reports, demo accounts disguised as live results, and promises of guaranteed profits or fixed monthly returns. The rule is simple: any EA promising fixed returns is a scam. Legitimate EAs only show historical performance with proper risk disclaimers.

If your EA needs to run 24 hours (most strategies do), then yes. A VPS is a remote server that keeps MT4/MT5 online regardless of your local computer's state. An entry-level VPS (2 cores, 2GB RAM) costs about $15/year and can run 3-4 MT5 instances simultaneously. If you only trade manually with occasional EA use, your local computer is sufficient.

Using FTMO as an example: Phase 1 requires 10% profit target with 5% daily loss limit and 10% total loss limit, minimum 4 trading days, no time limit. Phase 2 reduces the profit target to 5% with same risk rules. Core advice: risk only 1% per trade, set your own daily loss limit stricter than the firm's, take 10-20 days instead of rushing, and don't skip demo testing.

Each license can bind up to 3 MT4/MT5 accounts by default. Check the product detail page for specific limits.

After expiration, there is a 1-day grace period during which you can still use member benefits. After the grace period, your account is automatically downgraded to free tier and products accessed through membership will become unavailable. However, products purchased one-time remain permanently accessible. You'll receive email reminders 7 days and 1 day before expiration.